UNIMART AFRICA Privacy Policy

Version: 1.0 – For Clients Use Only

Date: 8/7/2025

1. Introduction

UNIMART AFRICA is committed to protecting the privacy of all users on our platform whether they are buyers, sellers, or visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, services, and tools. By using UNIMART AFRICA you agree to the practices described in this policy.

2. Information We Collect

We collect different types of information for various purposes to improve and deliver our services to you. These include:

• Personal Information: Full Name, Email Address, Phone Number, Business Name/Logo, Business Location
• Transaction Data: Products/services you list or purchase, Transaction dates and amounts, Order fulfillment status
• Technical & Usage Information: Browser type and version, Pages visited and time spent, IP address, Device type (mobile/desktop), Cookies and web beacons

3. How We Use Your Information

• To create and manage user accounts
• To facilitate transactions between buyers and sellers
• To process payments and commissions (where necessary)
• To communicate order updates and marketing messages
• To improve platform security, performance, and user experience
• To enforce our Terms of Service and prevent fraud
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data to third parties. However, we may share data in the following cases:

• With service providers: such as payment processors and hosting services
• With your consent: if you choose to connect third-party services
• To comply with legal obligations: such as court orders or legal investigations
• In the event of a merger or acquisition: your data may be transferred as part of the transaction

5. Data Retention

• Account data is retained until you request deletion of your account
• Transaction data may be retained for up to 7 years for audit and tax purposes
• Inactive accounts may be automatically deleted after 12 months of inactivity

6. Your Rights

• Access and review your data
• Correct or update inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications
• File a complaint with a data protection authority

To make any of these requests, call us at +254112504841

7. Cookies and Tracking Technologies

UNIMART AFRICA uses cookies and similar tools to:

• Save login preferences
• Track user behavior for analytics
• Personalize your experience

You can control cookie settings in your browser. Disabling cookies may limit certain features on the platform.

8. Security of Your Data

• Encrypted transmissions (HTTPS)
• Access controls and authentication
• Regular backups and system audits

However, no system is 100% secure. We encourage you to use strong passwords and avoid sharing login credentials.

9. Children’s Privacy

Our platform is intended for students aged 18 and above. We do not knowingly collect data from minors. If we become aware that a child under 18 has submitted personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email, notices on our platform, or phone communication. Continued use of the platform after changes constitutes agreement to the updated policy.

Contact Us

For any privacy-related questions or concerns, contact us at: info@unimartafrica.com